Frequently Asked Questions
Everything you need to know about your Actively Black experience.
What is the standard shipping timeframe for orders?
Standard domestic orders are processed within 2-3 business days and typically arrive within 5-7 business days. International shipping times vary by destination.
What is your return and exchange policy?
We offer returns and exchanges within 30 days of purchase, provided the items are unworn, unwashed, and in their original packaging with tags attached.
How do I ensure I am ordering the correct size?
Each product page features a detailed size guide. We recommend measuring your favorite athleisure pieces at home and comparing them to our chart for the perfect fit.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible installment plans through Shop Pay and Afterpay.
How should I care for my Actively Black performance gear?
To maintain the integrity of our high-performance fabrics, we recommend machine washing cold with like colors and hanging to dry. Avoid using bleach or fabric softeners.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Please note that international customers are responsible for any applicable customs duties or import taxes upon delivery.